Shortcut links for your convenience

Anti-COVID-19 measures for flights to Mexico, the United States, Colombia, and Cuba. learn more. | Mexico entry requirements for Colombian citizens learn more


Published Thursday, June 17, 2021

Mexico City, June 17, 2021. - Viva Aerobus, Mexico´s ultra-low-cost carrier, celebrates a new honor, earning the title of Air Transport World’s Value Airline of the Year. Aviation Week Network’s Air Transport World (ATW) -the leading media brand serving the information needs of the global airline and commercial air transport communities- recognized Viva Aerobus as a 2021 winner of its 47th annual Airline Industry Achievement Awards. The awards ceremony will take place on October 5th at the Revere Hotel Boston Common, Massachusetts.

“We thank ATW for recognizing Viva Aerobus as this year’s Value Airline of the Year. We have done much more beyond keeping down ours costs and fares, taking passengers’ experience to the next level. With Viva Aerobus passengers fly in the youngest Mexican fleet and 2nd youngest in North America; enjoy enhanced flexibility and have access to an all-in-one bus connection between airports and their hometowns with discounts of up to 50% in bus tickets,” said Juan Carlos Zuazua, CEO of Viva Airbus.

Value Airline of the Year award is given to those airlines that stand out for having a business model that allows them to offer low fares - transforming commercial air transport, making safe, affordable flying accessible to a far wider set of people and keeping the general market competitive - and an added value in terms of service and travel experience.

Viva Aerobus recalls that during 2020 and 2021, to meet passengers’ current priorities and needs, it developed new products and initiatives in benefit of travelers´ economy and convenience. As an example, Zero Fare is a new travel fare for those who do not need to carry checked or hand luggage, thereby receiving a discount in exchange for their right to carry this luggage. It only includes the transport of a personal item, such as a handbag or a backpack. Besides, the airline launched the new payment alternative “TU Aliado”, which allows booking a flight and postponing the payment of up to 60% of the total cost by deferring the settlement of the Airport Departure Fee (TUA), from the time of purchase until flight's departure.

Regarding flexibility, Viva Aerobus got rid of change fees. Passengers who require changing route, date, or schedule timing on domestic or international flights no longer pay any change fee, only the fare difference, if any. Besides, Viva created Full Refund, a unique flight insurance, at affordable prices, which guarantees 100% cash refund in the event of any unforeseen situation such as illnesses (including COVID-19), accidents, government travel bans, theft, and adverse weather, among many others.

ATW also credit Viva Aerobus for the extended connectivity it offers. As Viva belongs to Grupo IAMSA, the leading multimodal transport group in the Mexico (land + air transport), passengers have access to discounts of up to 50% in the most recognized Mexican bus companies to connect by land to more than 100 destinations within Mexico.

Thanks to this commitment to the best flying experience with low fares, Viva registers an increasing demand. The airline broke its monthly passenger all-time record with more than 1.34 million passengers in May 2021. Besides, Viva continues with its growth strategy having launched 11 new routes so far this year: 6 domestic within Mexico and 5 international.

“We are proud to receive this award at such a challenging environment for the aviation industry at the global level, proving that we have strengthened our mission: Always Safe, Always Reliable and Always Low Prices,” said Juan Carlos Zuazua.

About Viva Aerobus

Viva Aerobus is Mexico's ultra-low-cost airline. It started operations in 2006 and today it operates the youngest Latin American fleet with 46 Airbus A320: 40 Airbus A320 and 6 Airbus A321. With a clear vision to give all people the opportunity to fly, Viva Aerobus has democratized the airline industry with the lowest rates in México and the lowest costs in Latin America, making their flights the best value offer. For more information please visit:

Press Contacts:

Walfred Castro, Corporate Communication Director of Viva Aerobus -

Tarssis Dessavre, Account executive of PRoa Structura - – Tel. 55 5442 4642 - ext.26 / Cel. 55 2751 1709

All you need to fly

Monterrey International Airport. Terminal C, Miguel Aleman highway Km 24, Apodaca, NL, Mexico, C.P. 66600
Call Center
Mexico (Toll free) 81 82 150 150
United States +1 866 FLY VIVA (+1866 359 8482)

Facebook Link
Twitter Link
LinkedIn Link
Instagram Link

Monterrey International Airport. Terminal C, Miguel Aleman highway Km 24, Apodaca, NL, Mexico, C.P. 66600
Call Center
Mexico (Toll free) 81 82 150 150
United States +1 866 FLY VIVA (+1866 359 8482)